The 2022 Subaru Love Promise Customer and Community Commitment Award

The 2022 Subaru Love Promise Customer and Community Commitment Award

We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.

We're honored to receive the 2022 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.

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What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

How is Sport Subaru South dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.

Florida Little Dog Rescue, Lovey Loaves, Pet Rescue by Judy

Terra Cycle

Voices of Osceola's Children

One Heart for Woman & Children, Pine Castle Little Leagure

Harbor House, N.O.W Matters More Foundation

Did Sport Subaru South go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

Love Promise Stories from Sport Subaru South

Subaru and Sport Subaru South believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

A True “Stars Aligning” Experience at Sport Subaru South! - Craig J

I would like to sincerely thank you for your assistance with my car-buying experience yesterday. It was a true “stars aligning” experience..... That being said, I would like to point out some of your excellent employees in the process for their customer service. From the decision to purchase after test drives to the time, we received the keys and were driving off was about 45-50 min including a trade-in, this is well less than half the time of my previous experiences and is extremely notable and admirable. I felt like we were in a Formula 1 race with a well-oiled pit crew. Justin Moore and Celeste Vazquez greeted me at the door and asked how they could help, I let them know I had done my research and identified several vehicles I would like to look at that would work for our family of four. They immediately looked everything up and identified the sites they were at and quickly took off to drive them over to Sport Subaru and Superstore on OBT. We let them know that we were aware of closing time and that if things worked out, we would be prepared to make a purchase today if the terms were acceptable. They were both courteous and friendly and knowledgeable about the different vehicles and went out of their way to make us comfortable with the decision. They have excellent professionalism and people skills, and I must say if they had a medical degree, I would love to hire both of them to work in my hospital. Given the research we did previously and given the quality of the offerings you had and the transparent price on the internet, we informed them we were ready to purchase a new vehicle if they could do this efficiently at a little after 4 pm given I was also ready to trade in our old vehicle if the price was fair and they very efficiently gave us the researched price we saw and we proceeded. While Celeste was preparing the vehicle and putting gas and detailing, David Santiago then met us following the insurance transfer on the phone which took 13 min. He was fantastic and by this point, we did relay the communications from you through Julie and let them know what you shared with us. David has obviously been doing this for years and he was efficient and professional which was very appreciated, and we not only completed the purchase but also an extended warranty during this time. By the time we were done Celeste and Justin had the car ready and it was not only sparkling but had the wonderful new car scent throughout and we drove off a few minutes after five. While being so excited, I learned when I got back home that I not only forgot my sticker for the gate entrance to my community in Lake Nona stuck on the car but also my garage door opener and lake access tag hanging from the rear-view mirror. Celeste was kind and super helpful today in securing these items for me and communicating throughout the day and I picked up everything tonight which saved me a lot of time going forward. In summary, as with all great things in life, this was a great team effort long in the making before today with the stars aligning. I am very grateful for the service and friendship you have given to my dear friend Julie which in turn led to this opportunity in which your team and the members above truly shined in an experience which is not always smooth for many and has not been smooth in my history. I am forever grateful for what you have done for Central Florida with your successful expanding business as hopefully Julie and I have done for pediatric healthcare. I appreciate you going above and beyond in this situation, and I am sure this is a standard you live by given your success and growth, and the quality I observed over the last 30 hours. Thank you for all you do, it truly makes a difference. With Deep Gratitude, Craig

A True “Stars Aligning” Experience at Sport Subaru South!

Accelerated Reader put Students in the Driver's Seat. - April M

Accelerated Reader guides students, while the engaging quizzes and activities help to hone students' reading skills with authentic practice—encouraging growth. From recognizing students' achievements to students discovering new interests, Accelerated Reader helps create a culture of reading through choice. Students who read more perform better in all their academic coursework and Ms. April from Endeavor Elementary is holding a raffle for the kids working toward their AR Reading goal. Sport Subaru South sent us a Subaru Ascent Lego kit to incentivize the kids and their reading! Thank you to the Team at Sport Subaru South for supporting our school and for loving learning!

Endeavour Elementary School
Accelerated Reader put Students in the Driver's Seat.

A fresh pair of socks can make all the difference! - Stephanie B

It may be hard to believe that a fresh pair of socks can make a difference in someone's life, but One Heart for Women & Children sees it happen every day. From the man or woman who has finally been paired with a life-changing job, but doesn't have the money for dress socks... The single mom who can hardly afford rent and groceries, let alone new socks for her kids... Or the homeless teen just trying to keep their feet fresh and healthy in the summer heat or winter cold... A fresh pair of socks can make all the difference. This summer, Mealey's Sport Subaru South teamed up with One Heart for Women and Children to collect socks for those in need. Through the generosity of their staff, customers, and partners, they collected nearly 1,000 pairs of socks for our campaign. Thank you Sport Subaru South for making this year's campaign one of the best yet!

One Heart for Women & Children
A fresh pair of socks can make all the difference!

Exceptional service - Gary M

On our cross country road trip we developed overheating problems on our 2017 Subaru Outback. We took it to sport Subaru south where Britney jumped right on the problem and assured she would do everything possible to get us back on the road in the few days we were in the Orlando area. They diagnosed the problem, order parts, gave us a loaner car, and got us back on the road in a few days. Thank you Britney for giving up your time off and excellent customer service and Subaru for the great technicians that made all that possible. Thank you.

Exceptional service

Stars for our Troops - Cub Scout Pack 42 - Orlando - Joe O

For years we've collect retired American Flags from around the area to hold a Retirement Ceremony as part of our Duty to our Country. Sport Subaru South flies two very large and beautiful American flags at the entrance to their dealership. The dealership graciously donates the flags to us whenever they can. This year, to honor our Veterans, Cub Scout pack 42 prepared and handed out embroidered stars from retired flags with this quote attached: "I am part of our American Flag that has flown over the USA. I can no longer fly. The sun and winds have caused me to become tattered and torn. Please carry me as a reminder that you are never forgotten." We learned that one of the Managers at Sport Subaru South, Arthur Glass, is an Army Veteran. Our Cub Scout Pack visited the store to make sure he received one the stars so he knows that even though he retired from the Army, we will not forget his service.

Cub Scout Pack 42
Stars for our Troops - Cub Scout Pack 42 - Orlando

Pinewood Derby - Cub Scout Pack 42 - Joe O

Sport Subaru South went out of their way to help the children of Pack 42 and the Central Florida Council of the Boy Scouts of America. When the location we originally had planned to host the District Pinewood Derby fell through, Josh Snell, Antonio DeViva, and the entire team at Sport Subaru South graciously opened their doors to the community and provided what proved to be an amazing backdrop for the event. The Cub Scouts and their parents had an amazing time racing the cars they built down the track. We are all so thankful to the dealership for hosting us. I truly feel the dealership cares about their community. Thank you Sport Subaru South!

Cub Scout Pack 42
Pinewood Derby - Cub Scout Pack 42

Subaru Loves Pets - Successful Adoption Event! - Mary Beth R

Sport Subaru South has been such a great supporter to our dog rescue in Central Florida for three years in a row. Thanks to their partnership, Poodle and Pooch Rescue (PPR) received a $4,000 grant from the ASPCA for an onsite adoption event with the Don Mealey Sport Subaru South dealership. With the grant funds we were able to take in an additional 17 dogs to prepare for the on-site adoption event, many of them “Underdogs” – those with special needs that are harder to adopt out. Since our rescue specializes in underdogs, we’re in complete agreement with Subaru that these dogs just need a chance to prove how awesome they are, and Sport Subaru South helped us do this through our adoption event. We had a very successful adoption event this year and it was very much like a family reunion. It was so good to see everyone again - old faces, new faces and it feels like Subaru is a member of the PPR family. Tony at Sport Subaru South was so accommodating and couldn't do enough to make sure we had everything we needed to be comfortable. We had 15+ volunteers, 15 adoptable dogs and many potential adopters that came out to meet these special pups, from young children to seniors – all generations connecting. In addition to the onsite event, we had PPR dogs “take over” our social media channels, reporting live from the Subaru dealership. We also went live on Tik Tok to reach people that were not able to join us in person but are very much supporters of the Subaru and ASPCA missions to get shelter and rescue dogs in to homes. We adopted out 15 dogs within 10 days following the adoption event, and 31 dogs during October as we promoted the event on social media. A big thank you to Sport Subaru South for supporting us and our mission! PPR is a 501c3 non-profit organization formed in 2008 that rescues dogs - primarily senior & special medical needs dogs in shelters. Our mission is to save as many “leftover” dogs as possible - the underdogs that have been passed over by adopters and other rescue groups. With no paid employees and no facility, we manage and operate PPR with a network of volunteers and all of our dogs live with foster families. We formed PPR to save the dogs that no one was fighting over or fighting for, dogs who were out of time with no one willing to step forward to save them.

Poodle and Pooch Rescue of Florida
Subaru Loves Pets - Successful Adoption Event!

COVID-19 Relief - Erika S

Like many of our neighbors in Central Florida, Carlos never thought he would have to ask for help with things like food for his family. But without guests filling hotel beds, thousands of hospitality workers like Carlos experienced furlough and job losses during the COVID-19 pandemic. His main concern was ensuring his two school-age daughters had the food they needed to keep learning and growing. Thanks to the generosity of individuals, organizations and businesses like Suburu, Carlos was able to pick up a COVID-19 emergency relief box from a Second Harvest Food Bank of Central Florida mobile food distribution. Inside the box were nonperishable foods like peanut butter, soup, canned vegetables, beans and pasta. This gave him an immediate relief knowing there would be food on the shelves for his daughters. Second Harvest also connected Carlos with an emergency food pantry in his neighborhood. By working with a network of 550 feeding partners across six Central Florida counties, furloughed workers, families facing tough financial decisions and seniors on fixed incomes can access the nutritious foods they need close to home. The economic impact on our community has been tremendous and a heightened level of need will persist for months to come. Thanks to you, our neighbors like Carlos are feeling a sense of relief with each meal.

COVID-19 Relief

Special Dogs for Special People - MaryBeth R

Sport Subaru South has been critical to our success for the second year in a row. Thanks to their partnership, Poodle and Pooch Rescue (PPR) was able to receive a $5,000 grant from the ASPCA for a joint "virtual' adoption event ("2020's Special Dogs for Special People") with the Don Mealey Sport Subaru South dealership. We took in 15 additional special needs dogs for the event - we have a program called "Aren't You Special", designed to specifically promote the adoption of special needs dogs. During the virtual adoption event, which was held via Facebook Live, we featured educational spots about Subaru and the ASPCA, featured our volunteers and educated on the mission of PPR and showcased the dogs up for adoption. We had over 80 people attend the event live and 1,900+ views in total in the week following the event. We adopted out 9 dogs within the week following the virtual adoption event and 31 dogs that entire month. A big thank you to Sport Subaru South for supporting us and our mission! PPR is a 501c3 non-profit organization formed in 2008 that rescues dogs - primarily senior & special medical needs dogs in shelters. Our mission is to save as many “leftover” dogs as possible - the dogs that have been passed over by adopters and other rescue groups. With no paid employees and no facility, we manage and operate PPR with a network of volunteers and all of our dogs live with foster families. We formed PPR to save the dogs that no one was fighting over or fighting for, dogs who were out of time with no one willing to step forward to save them.

Poodle and Pooch Rescue of Florida
Special Dogs for Special People

Share the Love - Trinity P

I'm the president of a foundation that was a recipient of the recent "share the love" event as well as many other acts of generosity from this specific business. They have collectively been such a huge local support of the work we do for our community. Be it writing checks, spreading the word, attending events or even recommending people needing our help Sports Subaru South has been such a valued part of everything we do and the people we help. Could not do what we do without organizations such as this. Thank you.

The N.O.W. Matters More Foundation
Share the Love